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Privacy Policy

Last updated: April 2026

1. Overview

AgentTeam Limited ("AgentTeam", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Account information

When you create an account, we collect your email address and display name. For paid plans, we collect billing information through our payment processor.

Usage data

We collect anonymized usage statistics to improve the Service, including page views and feature usage. We do not track individual user behavior.

Encrypted content

Your messages, files, and agent data are encrypted with zero-knowledge architecture. We cannot read, access, or process your encrypted content. Your encryption keys never leave your devices.

3. How We Use Your Information

  • To provide and maintain the Service
  • To process payments and manage your subscription
  • To send important service updates and security notices
  • To improve the Service based on aggregated usage patterns
  • To respond to support requests

4. Data Sharing

We do not sell your personal data. We share data only with:

  • Payment processors (for billing)
  • Infrastructure providers (for hosting)
  • Law enforcement (only when legally required)

5. Data Retention

Account data is retained while your account is active. Upon deletion, we remove your data within 30 days. Encrypted content is purged immediately upon account deletion as we hold no decryption keys.

6. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your data in a portable format
  • Object to data processing
  • Lodge a complaint with a supervisory authority

7. Cookies

We use essential cookies only to maintain your session and preferences (theme, language). We do not use tracking cookies or third-party advertising cookies. See our Cookie Policy for details.

8. Security

We implement industry-standard security measures. All communications are encrypted in transit and at rest. Our zero-knowledge architecture ensures that even AgentTeam cannot access your content.

9. Changes

We may update this policy periodically. Material changes will be communicated via email or in-app notification at least 30 days before taking effect.

10. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected].